We are committed to protecting your privacy. This statement explains how we collect, use, and disclose your personal information when you use our website or services. By using our site, you acknowledge the practices described herein.
2. Information We Collect
We collect information at various touchpoints to provide exemplary service:
Identification Data: Full name, email address, postal address, phone number, and government-issued ID (e.g., passport) where required by law.
Stay & Preference Information: Prior stays, special requests, and room preferences (e.g., pillow types, dietary needs) to personalize your experience.
Financial Data: Credit or debit card numbers and other payment details necessary to process transactions.
Automatic Data: IP addresses, browser types, and cookies to monitor site usage.
3. How We Use Your Information
Your data is used to:
Fulfill and manage reservations and other service requests.
Communicate updates about your stay.
Improve site performance through analytics.
Maintain security and prevent fraud.
4. How We Share Information
We may disclose your personal information to service providers for payment processing and IT infrastructure, legal authorities to comply with laws or protect our rights, or in the event of a merger or sale of business assets.
4.1 Mobile Information Privacy No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Opt-out of marketing communications.
Request a portable copy of your data.
6. Data Security and Retention
We implement commercially reasonable safeguards (e.g., encryption) to protect your data. We retain information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
